Something is rotten in the state of Denmark

A representative of our (Danish) window supplier called to the house to have the book thrown at him on the general incompetence and unprofessionalism of his company. The highlight of his stand-up routine concerned those damn handles: the ones the showroom said didn't exist but were attached to the windows on delivery (mentioned here). Turns out, he had never seen them before in his life. So we watched open-mouthed as he took a couple of pictures of one of our leftovers to bring back to show the guys at the office. Hopefully that will demonstrate to the management just what sort of half-assed amateur operation they're really running.

Anyway, we're hammering out a package which will involve them making good everything except the ill-fitting back window, doing a repaint job for free in a year or so's time, and giving us some of our money back. And if we save someone else from handle-related horrors, then that's good too.

Meanwhile, the electric company are due out today to move our temporary supply (see here) to its new permanent home in the meter box at the side of the house. This will mean the big mains cable which runs right through the downstairs front rooms can be removed and all sorts of tidying and patching up can be done.

The plumber gave us an update on his end of things: he has only just taken delivery of the two missing radiators, and he reckons he only has a day's worth of work to do (!) after the gas supply is switched on. There's still no word from the gas company or its sub-contractor, however, though we're expecting the utility room fitting tomorrow.

And the builders are still very much in clean-up and clear-out mode. They will be provisionally booking a squad of cleaners to do us over on Tuesday. And after that, it'll be time to repopulate the house and start snagging.